FAQ

  • What is the cost to the Senior (or Senior Advocate)?

    $29/hour, with most of the proceeds going to support your local Neighbor. We can keep costs low compared to other in-home senior services because of our utilization of nearby qualified Neighbors and low overhead model.

  • Is there any commitment or obligation of use?

    A 1 hour visit minimum is put in place to respect the time of a Neighbor for a visit. Unlike other in-home senior care companies, Sinecera Care does not require a multiple hour, day, week or even month commitment of service.

  • How do I know a Neighbor is safe to come over to my house?

    Neighbors are thoroughly vetted through a process consisting of a background check, training, 1:1 interview, service assessment and are always located directly within the community.

  • What services are available for a Senior?

    The complete list of services are provided on the Sinecera Care homepage. These are mainly considered ‘Homemaker Services’ as defined by the state.

  • What services are restricted for a Senior?

    Sinecera Care does not provide ‘Personal Care Services’ or ‘Skilled Healthcare Services’ as defined by the state. Basically, a ‘no-contact’ rule of thumb.

  • What insurance is provided through Sinecera Care?

    Sinecera Care is able to provide peace of mind to Seniors and Neighbors by providing the following insurance; Professional & General Liability - $1M/$3M Coverage/Aggregate; Abuse & Molestation - $100k/$300k Coverage/Aggregate.

  • Can a Senior sign-up as a Neighbor and a Senior?

    Absolutely! Seniors can help and be helped depending on the service requested.

  • What is the age requirement to sign up as a Senior?

    The current age requirement to receive Sinecera Care services is 62+. Everyone could use a little help but Seniors deserve and have earned the right to the services!

  • Where is Sinecera Care available?

    Our services are currently only available in the Carbon Valley community of Frederick, Firestone, and Dacono. If you are outside this area, please sign-up through our app to have your zip code considered next for release!

  • How do payments work?

    Just as simply as purchasing from Amazon (using the same secure methodology), the Senior (or Senior Advocate) loads a credit card into the system and is charged on an as-consumed basis. No payment is collected until after a visit has occurred.

  • Can I sign-up as a Senior's family member or friend?

    Absolutely! You are considered a ‘Senior Advocate’ in the Sinecera Care system and have the ability to manage the process for your loved-one.

  • How much does the Neighbor get paid?

    $21/hour. We can pass-through most of the cost from the Senior to the Neighbor because of our utilization of nearby qualified Neighbors and low overhead model.

  • How does a Neighbor account for taxable income?

    A Neighbor is setup as an independent contractor within the Sinecera Care system. As such, 1099s are issued to the Neighbors.

  • What is the age and other requirements to sign up as a Neighbor?

    Neighbors must be 18+ years old, go through a background check, customized training, 1:1 interview, service assessment and live within the community.